Terms & Conditions


We are able to refund your order, as long as you contact us 24 hours before the first payment is due, and no services have been provided. No refunds can be issued once you begin the agreed service.

Just contact us on ramsay@ramsaypt.co.uk email subject ‘RPT refund’ and we’ll sort that out for you.

Clients are asked to call 24 hours in advance of the scheduled training session. You will be charged for appointments cancelled with fewer than 24 hours notice. Failure to contact your trainer, and call to notify them of the cancelled session, will result in a session loss.

1 Introduction
1.1 Thank you for visiting www.ramsaypt.co.uk (“the Website”). The Website is operated and owned by Ramsay PT (“we”, “us”, “our” or “RamsayPT”). Our registered address is 9-11 Stroud road, Gloucester, GL1 5AA, United Kingdom.

1.2. PLEASE MAKE SURE YOU READ THIS DISCLAIMER (“Disclaimer”) in conjunction with our (privacy policy) and our terms and conditions BEFORE USING OUR WEBSITE. By using our Website you are agreeing to be bound by the terms of this Disclaimer, the (privacy policy) and the terms and conditions. If you do not wish to be bound by what you read within this Disclaimer and any other documents referred within it, please do not use our Website. This Disclaimer applies to everyone using the Website, including Members of RPT STUDIO (who are subject to additional (terms and conditions).

1.3 We may change our Disclaimer from time to time and may do so without notice. We will let you know what these changes are by updating them to this page, but it is your responsibility to check for updates. Changes will become effective as soon as they are posted on this page, therefore if you continue to use the Website after the posting of these changes to the Disclaimer, it means that you accept such changes.

1.4 The recommendations, advice and instructions contained within this Website, on any newsletters, information sheets and/or associated emails or documentation sent to you is for general information purposes only. As with all programs, techniques, and materials related to health, exercise and fitness, you are strongly urged to consult your doctor and have a physical examination before using any of the products and/or services made available by or through Ramsay PT, or if you choose to use any of the advice or information provided to you by Ramsay PT. If you choose not to obtain a doctor’s permission prior to beginning a program with Ramsay PT then you are doing so at your own risk. Ramsay PT shall not be held liable in any way whatsoever for any inaccuracy, misunderstanding or expectation drawn from the content of the Website.
The information provided through this site or sent to you by a Ramsay PT Fitness trainer is intended to assist you in your fitness efforts. All information is of a general nature and is furnished for educational purposes only. You agree and acknowledge that Ramsay PT is not a medical organization, hospital or staffed by medically trained personnel. The information provided through this site is not intended as a substitute for medical counseling, or the professional advice of your personal doctor. Before you begin any fitness or nutrition programme, consult your doctor to determine if the fitness or nutrition programme is right for your needs. Do not start a fitness or nutrition programme if your doctor advises against it. Please note that the site’s trainers, affiliates or employees cannot provide you with medical advice and nothing that you may read on this site or that is otherwise provided to you by the site’s trainers, affiliates or employees should be construed as such. Although RPT STUDIO and the site’s trainers, affiliates and employees makes an effort to provide quality information to you, RamsayPT disclaims any implied guarantee regarding the accuracy, completeness, timeliness, or relevance of any information provided through this site or sent to you by a RPT STUDIO trainer or the site. For example, health, diet & fitness advice is often subject to updating and refining due to medical research and developments. No assurance can be given that the information provided through this site will reflect the most recent findings or developments with respect to the particular material. The site is intended for use only by healthy adult individuals. The site is not intended for use by minors or individuals with any type of health condition. Such individuals are specifically advised to seek professional medical advice prior to initiating any fitness or nutrition effort or programme.

1.5 If you sign up to become a Member then you are confirming that you are healthy and able to do so. You understand that partaking in an exercise or diet programme contains risks and accept full responsibility for all foregoing risks known and unknown, and accept responsibility for the damages following any injury including but not limited to, permanent disability or death.

1.6 RamsayPT cannot guarantee that its products or workouts will be safe, effective or suitable for everyone. For that reason, all such products and services, and the programs, techniques and materials embodied in such products and services, are offered without warranties or guarantees of any kind, express or implied, and RamsayPT disclaims any liability, loss or damages that may result from their use .

1.7 Irrespective of whether users seek medical advice, by using the Website you understand and agree that you are using it, and any of the information contained therein, at your own risk. The Website, its services, related graphics and text are provided “as is”, and to the extent permitted by applicable law, RamsayPT and its affiliates, employees, directors, officers, agents, employees, representatives, successors and assigns, administrators, executors and other parties involved in the creation, production or delivery of the Website, expressly disclaim any and all warranties, express and implied, including but not limited to any warranties of accuracy, reliability, title, merchantability, non-infringement, fitness for a particular purpose or any other warranty, condition, guarantee, or representation, whether oral, written or in electronic format, including but not limited to the accuracy or completeness of any information contained therein or provided by the Website and its services. In addition to this, RamsayPT accepts no responsibility for any information presented by a third party, including but not limited to, information presented by Members, Trainers or other users of the Website either on the pages of the Website, or through the Member area or blogs. If a user takes any action in response to such information then the user acknowledges that Shoestring Fitness shall have no liability in connection with such action taken by a user.

1.8 RamsayPT, its affiliates, employees, directors, officers, agents, employees, representatives, successors and assigns, administrators, executors and other parties involved in the creation, production or delivery of the Website make no warranty, implied or explicit, that any part of the service will be uninterrupted, error-free, virus-free, timely, secure, accurate, reliable of any quality, nor that the content is safe in any manner for download. By using this Website you understand and agree that neither RamsayPT nor its affiliates, nor any participant in the Website and its services, provides professional advice of any kind and that use of such advice or any other kind of information is solely and strictly at your own risk and without our liability of any kind.

1.9 RamsayPT, its affiliates, employees, directors, officers, agents, employees, representatives, successors and assigns, administrators, executors and other parties involved in the creation, production or delivery of the Website shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages, losses, costs or expense allegedly sustained arising out of access to or inability to access the service or the Website, including viruses alleged to have been obtained by using the service or the Website, your use or reliance on the service or any information or material available on the service or the Website, regardless of the type of claim or the nature of the cause of action, even if advised of the possibility of such damages.

2.0 Notwithstanding the above, it is recognised that the liability of RamsayPT will not be limited in the case of death or personal injury directly caused by the negligence of RamsayPT, or in respect of any fraudulent misrepresentation, or any other liability which it cannot exclude by law.

2.1 From time to time the Website may provide links or references to other sites. RamsayPT, its affiliates, employees, directors, officers, agents, employees, representatives, successors and assigns, administrators and executors shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages, liabilities, losses, costs and/or expenses allegedly sustained arising out of access to such sites and will have no responsibility for the content of such other sites. Any links to other sites are provided merely as a convenience to the users of this Website and do not provide an endorsement to such sites by RamsayPT. You may also not establish a link to this Website without our express prior written consent.

2.2 Access to the Website is permitted on a temporary basis and RamsayPT reserves the right to withdraw or amend the service provided on the Website without notice. RamsayPT shall not be liable if for any reason the Website is not available at any time or for any period. From time to time, RamsayPT may restrict access to some parts of the Website, or the entire Website, if required. RamsayPT aims to update the Website regularly and may change the content at any time. Any of the material on the Website may be out of date at any given time, although RamsayPT makes every attempt to ensure that material on the Website is updated as frequently as possible.

2.3 You must not misuse the Website by introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring that all persons who access the Website through your internet connection are aware of this Disclaimer and that they comply with it.

2.4 All rights in the Website, including copyright, the content and design of the Website, is owned by RamsayPT or used under licence from third party owners. Any use of this Website or its contents, including copyright or storing it or them in whole or part, other than for your personal or non-commercial use is prohibited without the written permission of RamsayPT. You are prohibited from copying, modifying, transmitting, distributing, selling, displaying, licensing or reproducing any content including images and other media on this Website for any commercial purpose.

2.5 The transmission of unlawful, threatening, defamatory, pornographic, political or racist material is strictly prohibited.

2.6 If you breach the provisions of this Disclaimer, we shall suspend or permanently terminate your access to the Website.

2.7 Any material you upload to the Website will be considered to be non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.

2.8 We process information about you in accordance with the (privacy policy) displayed on the Website from time to time. By using the Website you consent to such processing and you warrant that all data provided by you is accurate.

2.9 If any part of this Disclaimer or any document referred to herein is illegal or unenforceable, such portion(s) shall be excluded from this Disclaimer and any relevant document to the minimum extent required and the balance of this Disclaimer and any relevant document shall remain in full force and effect and enforceable.

3.0 This Disclaimer and any documents or policies referred to herein, including but not limited to the (privacy policy) and the (terms and conditions) if you wish to become a Member of the Website, shall govern the entire relationship between the parties to the exclusion of any other terms.

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